************************************************************************ ************************************************************************ README FILE for HEWLETT-PACKARD'S LASERJET 5 PRINTING SOFTWARE for Use With MICROSOFT WINDOWS 3.1 and 3.11 WINDOWS FOR WORKGROUPS 3.1 and 3.11 WINDOWS 95: The LJREADME contains late information found too late to provide in official documentation or README files. ************************************************************************ TABLE OF CONTENTS ************************************************************************ 1. Printers Supported, Component Version Numbers, System Requirements 2. Files do not install during the installation 3. Printer status does not seem to work correctly or is unavailable in Windows 95 4. General Protection Fault occurs when running the JetAdmin Utility 5. Document does not print correctly 6. FontSmart - TrueType fonts do not appear in your application font selection when you have a disk in the printer ************************************************************************ 1. Printers Supported, Component Version Numbers, System Requirements ************************************************************************ The LJREADME provides information for "HP LaserJet 5/5M Printing System" and all printer drivers for the following printers, as available in-box, from HP electronic services, and from HP driver distribution centers: HP LaserJet 5 HP LaserJet 5M HP LaserJet 5N printers Components: Version Numbers: --------------------------------- ----------------------------- HP LaserJet 5/5M Printing System: 1.01 HP Installer: 2.30 HPPCL5G Printer Driver: G1.21 HPBXLA Printer Driver: 1.11 Windows 3.1x PostScript Driver: 3.0.1 Windows 95 PostScript Driver: 4.0 HP Font Installer: 2.10 HP Status Window: 3.20 HP JetAdmin for Windows 95: 2.20 HP JetAdmin/JetPrint for NetWare: 2.20 HP FontSmart Font Management Software: 1.61 System Requirements for Printing System (Minimum): - Windows 3.1x - 386 processor or greater - 2MB RAM - Disk space - see the Custom installation screen for requirements More information on how to obtain software and printing system issues not covered in this LJREADME can be found in the HP LaserJet 5/5M PCL Printing System README file, HP LaserJet 5/5M Printing System PostScript README file, or the driver help files. ************************************************************************ 2. Files do not install during the installation ************************************************************************ Before installing the HP LaserJet 5/5M Printing System, close all applications and TSR (Terminate and Stay Resident) programs that load at startup (in Windows or DOS) such as virus checkers, fax utilities, etc., and all other applications that may be open. Also close all shell utilities such as: Microsoft Office Manager, Norton Desktop, Dashboard, etc. Lastly, exit any previous version of HP Status Window that may be running. ************************************************************************ 3. Printer status does not seem to work correctly or is unavailable in Windows 95 ************************************************************************ Printer status reporting for Windows 95 occurs through a printer icon located on the Windows 95 status bar (called the system tray). If this icon is not appearing, check to ensure that the JetAdmin utility is version 2.20 and a network service has been installed. The electronic version of the LaserJet PCL driver does not include JetAdmin--it must be downloaded separately. If the JetAdmin utility is not installed or the wrong version is installed, download JetAdmin from HP's electronic services and install it or install the software that was provided with the printer (before installing the downloaded driver). To install a network service, follow your Windows 95 instructions. Installing a network service is required regardless if the printer is hooked to a network or directly to the computer. ************************************************************************ 4. General Protection Fault occurs when running the JetAdmin Utility ************************************************************************ If a general protection fault occurs while trying to run the JetAdmin Utility, check to make sure that version 2.20 or higher is installed. If it is not, reinstall the HP LaserJet 5/5M software provided with the printer. Use the custom installation method to ensure that the correct files are installed. ************************************************************************ 5. Document does not print correctly ************************************************************************ Several things can cause a document to not print correctly; not enough memory in the printer to handle the document being printed, incorrect behavior by applications, Windows or printer drivers, or incorrect settings in the printer drivers. If using the HP LaserJet 5/5M - Standard printer driver, try printing in either HP-GL/2 or Raster modes or changing resolutions from 600 to 300. These modes can be selected in the printer setup dialog under the Print Quality sheet. If neither of these modes fixes the problem try using the HP LaserJet 5/5M - Enhanced printer driver. If the problem occurs while printing with the HP LaserJet 5/5M - Enhanced printer driver, try using the HP LaserJet 5/5M - Standard printer driver. ************************************************************************ 6. FontSmart - TrueType fonts do not appear in your application font selection when you have a disk in the printer ************************************************************************ Under Windows 95, when you have a mass storage device, i.e. a Flash SIMM or hard drive in your printer, you may not be able to see TrueType fonts that you have downloaded, either in your application font selection dialogues or the printer font's dialogue in FontSmart. This situation only occurs when you do not have any PostScript fonts downloaded to the mass storage device. There are 2 workarounds: WorkAround #1: Download any postscript font to mass storage. WorkAround #2: Use this workaround if you do not need to download PostScript fonts to the printer's mass storage device. Close FontSmart. Use a text editor to edit the "fontsmrt.ini" file in the Windows directory. Find the line "Mass Storage Type 1 Usage=-1". Change the -1 value to 0. Example: Mass Storage Type 1 Usage = 0. Save the file and restart FontSmart. This workaround effectively disables your ability to download postscript fonts to mass storage. ************************************************************************ ************************************************************************